ITIL Service Operations Certified Global Major Incident Manager with more than 5 years solid experience managing Severity 1 and 2 incidents in a complex IT Operations environment to resolution within the Service Level Agreement. Striving to deliver value to the customers, clients and internal account teams providing necessary advocacy, coordinating global cross-functional technical teams and customer communication in a timely manner within critical situations. The Technical background as a Microsoft Support Specialist in a Cloud Services Azure, Office 365, Skype for business, SharePoint Online, Exchange Online and Networking is helping me to understand the business impact and customer needs, asking the right questions, then evaluating recovery actions and managing the support teams to ensure the fastest resolutions of the incidents. The main goal is achieving Customer Satisfaction communicating effectively with Account Executives and High-Level Management. ©

I simply like coding and helping others is a fulfilling way to stay up to date and give something back to the community and the Web from which I learned so much. Profile ©

• Experienced with C#, C++, C++/CLI, C++ Managed extensions, C, Visual Basic 3-6, VBScript, BASIC, VB.Net, Winforms, Crystal Reports, COM, UML, Design Patterns, OOP, SOLID principles, SDLC, Web Services, SQL Server, JavaScript, JQuery, Razor, AJAX, ASP, ASP.Net, HTML5, CSS, Bootstrap, XML, MVC, Powershell, and more. • Created a 28,000 line C# configuration application for the point of sale system that not only took the place of 33 existing tools, but was designed to allow configuration of any items or collections, once the proper schema was provided. Epicor had been looking for such a tool, and was so impressed they bought our company for over $200 million dollars. • Created the scripts required to move the data from the point of sale system, apply business rules to it, and store it in the database. • Created 25 reports, and had them translated into 5 separate languages, adding 6.25 million dollars in revenue for the company. Updated and parameterized the reports, adding additional reports and functionality as needed. • Designed and implemented one of the first mail merge applications in history. • Tutored students and taught classes in the 80`s and 90`s, and always helped other developers when they asked. • Automated Night Audit calculation and documentation processes while working in college, while working as a hotel manager. The process resulted in an 82.35% increase in process efficiency. • Created communication scripts to automate information retrieval for Out of State Lotto, allowing that company to grow from 12 stores to over 200. • Created two prototype multimedia applications in the mid 1990’s which allowed the customer to view advertisements, and visual advice which could help them choose their purchases effectively, leading to a contract with the Burton Group for 7.5 million dollars. ©

Software engineer mainly focused on Python. ©

I love embedded system design! Specially when I have an opportunity to start a new project using ARM technology, structing the software, choosing and searching new tecnologies, settuping the hardware and seeing the product coming to life :). Recently, I realized the I have another passion: IoT and I effort every day to improve my kwonledge. Working on it, it is a pleasure ;) ©

A java developer looking to answer a few questions ©

Python Developer. ©

I m Android Developer And Also Experience As a Java Developer I Want to Be a Master In Android Technology, Love to explore new technologies and discuss n debate about them :) Profile ©

I m Android Developer And Also Experience As a Java Developer I Want to Be a Master In Android Technology, Love to explore new technologies and discuss n debate about them :) Profile ©

Over 10 years of professional experience in backend development in a variety of technologies as well as industries. Main interests: ✔️ Performance tuning ✔️ Backend Development ✔️ Microservices ✔️ Cloud Native Computing Key technologies: Golang, C++, AWS, Docker, Kafka, Linux, Python, BI, gRPC, JSON, k8s, Git, Kubernetes, Oracle, Redis, Postgres, Cloud Development, RESTFul API, Cassandra, Grafana, Prometheus, GitLab, CI/CD ©

CTO, Sitecore MVP, In the journey as Software Solutions Architect to an Entrepreneur (leading a Sitecore Development Company) with experience in a wide number of technologies and environments. I deliver SMART digital experience solutions especially using Sitecore XP and Sitecore Commerce that brings unique experience for all right stakeholders of the business and help generate ROI at its best. I provide technology solutions focusing on transforming businesses to the best level. I consider technology is just a tool to help businesses grow in the right direction. I advocate latest Technologies and it must be used wisely, and by that way I strongly believe that it will create value to clients. ©

森高千里がオバさんになる前にオジさんになってしまった人。 ©