I am an experienced IT Service Manager with extensive IT, Banks, and Telecommunications experience for more than 18 years. I am ITIL v3 certified Expert and Six Sigma Green Belt as well. I have solid Technology Architecture experience, and Capable of planning, developing and implementing Technology solutions for Telecoms and banks using iCloud and visualization. I have a wide experience with ITIL service management, IT Change management and IT Business Governance, requirements assessment, systems/application integration, emerging technologies, cross-functional leadership, disaster planning and recovery, software development, vendor partnerships, and capacity planning.
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