As a professional I have been able to play most of the IT roles such as Consultant, Project Manager, Software Developer, Supervisor, and Manager. I started out working at Verizon Dominicana as part of their IT Trainee program which is a six months training in all major IT subject matters such as Networking, System and Database Administration, Project Management, Software Development and IT Management. At Verizon I played most of the IT roles and worked on key corporate projects using state of the art technology. I developed their KPI Application, Help Desk system, co-developed their first extra net portal, a cell phone Web App for re-seller partners, a delinquency web app, liaised first prepaid cell phone project, and supported and maintained a variety of corporate applications. Later on, I managed the IT Department for its four national branches. I rebuilt and revamped their data center in terms of Networking, PBX, printing solution, software and infrastructure architecture. Afterwards, I worked for the Berry Company in the IT Department supervising a team of both desktop and applications support. I also worked on corporate projects such as their data center server move to the cloud. Finally, I have been working as an independent IT Consultant. For the IT Projects I use the best practices based on either PMI or Agile/Scrum approach always focused on the customer from end to end. ©