A goal-driven and analytical professional with extensive experience in Hospitality operations, PC Hardware, and Information Technologies. A creator of high-performance cultures that creates action plans to drive revenues and increase guest satisfaction scores, while maintaining the highest standards in quality. Possesses a keen ability to manage priorities and multiple tasks simultaneously without compromising service or quality. Excellent communication skills; able to collaborate effectively with customers and staff at all levels. Aptitude for identifying and capitalizing on revenue and development opportunities and maximizing results through adept planning and implementation. ©