I am a Dedicated IT professional of over 15 years who has worn many hats in many industries. From supporting residential customers with their tv and home phones to working with teams of engineers and IT project managers to achieve the business goals of a large health insurance company to creating engaging and successful digital marketing and website campaigns. I Can adapt to any situation, think critically, and solve complex issues of customers, whether by phone, email chat, or in-person, with professionalism and knowledge. ©