Deployed as a senior support engineer in Nokia NSW cloud-band CARE team. Providing level‑3 technical support for NFV Telco cloud solution of Nokia (CBIS). The previous exp includes major telcos of the world (ALU, Ericsson & Nokia) into wireless networks (2g to 5G) operations & maintenance. Total Experience - 14 years in Telecom/IT industry across 5 companies. 2 Years – Telco cloud, OpenStack, SDN/NFV (Nokia CBIS-IAAS) 3 years – IP networks, Linux, Routers & Switches (Cisco & ALU) 9 years - Radio access networks RAN (2G to 5G) Skills – Cloud (Openstack), SDN (Nuage), Linux, Routers (Cisco & ALU), GSM (ALU) Languages – English, Arabic & Hindi Education – Bachelor of Engineering (Electronics & Communication - 2005) Diploma in Arabic language from Islamic Online university (2014-2016) Certifications – ITIL(F), CCNA (expired), NRS-1 (expired) ©