Software Engineer (Client Side: Operations Manager) Accenture, Munich (Germany) Client (BMW) offered the BMW-Role (Operations Manager) to Accenture, And Accenture appointed to me on this. So I am the part of BMW-IT Operations team. As the part of this Role, My responsibilities are: â–ª Maintaining the IT Services (e.g.: applications, servers,backup and physical hardware) for this doing the collaboration with other IT teams according to defined processes. â–ª Collaborating with other IT Teams for IT Incident Management and IT Change Management â–ª As the part of IT Infrastructure: â–« Responsible of operations â–« Monitor the availability of applications. (via. System Monitoring Portal) â–« Performance and capacity of applications (via. Nagios Monitors) â–« Escalating the issue to BMW-Group Lead. (if required) â–ª Managing the Operations Team of 10 Members. â–ª Closely working with deployment team, during application releases. ©

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