I am an experienced and knowledgeable Information Technology professional seeking to contribute my training and acquired skills within a Tier-1 technical support and/or help desk role. I work well independently or as part of a team. I am adept at providing all facets of IT-support such as troubleshooting, installations, and maintenance. I also possess in-depth knowledge of numerous software packages and operating systems and have a keen understanding of how they interact with other systems. ©