Began life in another field, but have worked in support and IT off and on for the last 20 years (current position 7+ yrs). I`m a generalist, but have specific knowledge in IP telephony with both on-prem and hosted systems, VDI (Citrix, VMWare - also Wyse and iGel on the client side), Cisco (expired CCNA+Security), HP and Canon printers, and Linux.
©