There is no shortage of hot takes regarding the significant impact that Artificial Intelligence (AI) is going to have on businesses in the near future. How to get started? What do you need to know? How to value different outcomes and errors? What are you trying to do? What data do you need to train your algorithm? How do you improve the algorithm? All these questions, next to coding, are important to successful integration of AI in your business and here my experience can help you. Based in Geneva, Switzerland, available worldwide. My objective is to use my proven IT and commercial leadership skills to add value to forward-thinking organizations. I hugely enjoy re-engineering IT departments to deliver outstanding results by collaborating with, motivating and encouraging other business departments to use technology for growth. My main IT Competencies is to help you to successfully understand and integrate Chat bots and Artificial Intelligence. From strategy to implementation. KEY ACHIEVEMENTS Turned around a customer service desk from 20% reply within 1 minute up to 80% reply with the 1 minute Led IT division from almost non-existed to global working service for a large retail company, with 400 points of sales in Europe 1.200 corners in the US and production in Asia Created a world-class critical information system for a healthcare organization, reducing the department`s work from 3days/week to 2h/week Implemented successfully EFET standards for several trading companies, saving the companies several million / years Grew several startups, from design up to negotiation (and receiving) investments KEY COMPETENCIES Exceptionally strong relationship, stakeholder management, coaching and mentoring skills Strong customer orientation – highly brand savvy Deep experience in the design and implementation of new business models Broad range of business experience across retail, finance & banking, luxury cars, technology, leisure, energy, power, governments and international NGO`s Understanding of technology and its impact on every different layer of the organizational strategy. Translating business needs from the top-level plans or goals into practical digital and technological solutions, using a language which you, the business, understand Understanding of the IT-language professionals use and how to get them things done which is good for them and you, the business. I speak code. A wide range of understanding of online technology and marketing like eCommerce, online payments, digital transformations. ABOUT ME Quick, ingenious, ambitious and outspoken. Resourceful in solving new and challenging problems. Strong in generating conceptual possibilities and then analyzing them strategically. I`m able at reading other people, to lead & motivate the team using effective communication skills ©