My name is Akhtisham Khan, a very dedicated. capable, and passionate Virtual Assistant here to assist you. I am an enthusiastic and driven individual with over 3 years of experience in Customer Service and Customer Service Management. My strengths lie in helping start-ups reach their customer management potential as well as social media management and technical support. I have worked with large and small companies and am well versed with most CS software such as Zendesk, Freshdesk, Asana, and Office. With my last client whom I worked with for a year I had a customer satisfaction rating of 85%, with over half of that rating coming from complaints handling. ©