~Technology Savvy Professional; having nearly 11 years of experience in managing projects of large magnitude within strict time schedules~ ~Skilled at managing reporting activities and taking initiatives for business excellence through process improvement~ CORE SKILLS Project Management Leadership & Decision Making Requirement Gathering & Analysis Product Development Risk Management Reporting & Documentation Testing & Deployment Post Production Support Process Improvements Training & Development Client Relationship Management Cross-Functional Coordination Structured Finest Business Practice Design PROFILE SUMMARY • Expertise in project delivery lifecycle starting from requirement gathering, effort & resource planning, implementation, testing, deployment and then final delivery to the client • Skilled in leading Business Analysis (Gap Analysis), Integration Testing, User Acceptance Testing (UAT), Deployment, Implementation & then Post-Implementation Support in Production instance and End-User training. • Exceptional in coordinating the delivery of professional services to customers with the delivery of multiple project initiatives designed to enhance the services and level of support provided to the client • Possess an understanding of core business processes & technology strategies with the objective to design & develop systems/processes and achieving cost savings for the business covering all risk factors with setting & reviewing budgets • Delivered products with high-quality standards and user experience; supporting end-to-end testing of the Application, Unit Testing, Database Testing and System Integration Testing • Participate in cross-divisional customer experience streams to design the future customer experience roadmap • Skilled in mapping client requirements based on requirements and translating these requirements into functional specifications, services, implementations and custom designing solutions by following standard guidelines • An effective communicator with excellent interpersonal and strong analytical & organizational skills with a flexible attitude • Provide technical leadership to staff within tight resolution constraints • Client-centric, multi-functional Expert: capable of managing/coordinating a large number of key clientele for the organisation; successfully deployed & delivered customizations to support complex business requirements • Advises the management on business strategies promotes organization among teams and drives organization mission through employees & supports the motivation of employees in the organization • Formulates policies and planning recommendations to the management, decides or guides courses of action in operations by staff/employees Profile ©