My job is to make other people’s jobs easier. My strengths are technical writing, technical communication, and training, leveraging my diverse experience that includes database development, UX/UI, systems analysis, web development, and object-oriented programming to provide whatever data and information is required by customers, both internal and external, in order to accomplish their goals. I am a presenter for SQL Saturday (now Data Saturday) data conferences and a blogger covering various professional development topics, including (but not limited to) documentation, communication, career development, and UX/UI design. Professional Accomplishments Built a server inventory tracking database, evolving it from hardcopy paper checklists into an interactive intranet site. Assisted with 9/11 recovery efforts by providing critical documentation and information to IT recovery workers. Wrote a user guide from scratch, including developing an MS Word template, to support SaaS application customers. Assisted with building a from-scratch patient portal scheduling system. Learned MVC concepts in the process. Profile ©