A highly skilled, competent and collaborative ICT professional with over 10 years’ experience in various and complex ICT enterprise environments, Currently supporting environments encompassing enterprise implementation of Microsoft Windows Server 2008, 2012 Active Directory Services, Microsoft Exchange Server 2010,2013, Microsoft SQL databases and Citrix applications based upon the latest clustering and SAN technology. Possess a proven ability with the day to day running of an ICT department and its business ICT systems.Proven strong analytic and problem-solving skills with keen ability to assess needs, define requirements, develop value-added solutions and execute technical solutions that streamline and improve organizations operating efficiencies e.g. ERP Systems. Demonstrated ability to develop systems documentation and create ICT policies, strategies and standards of procedures to meet the needs of dynamic and continuously changing ICT environment. Adept in communicating with both technical and non-technical audiences, Well mannered, articulate, results oriented and able to motivate others and also act as a point of contact for colleagues and external partners. ©