Advance Certified Business Analyst and Engineering Graduate with professional experience of over 5 yrs as a Business Analyst in IT - Software area. Currently working at AT&T, previously worked at Accenture and for Medallia Inc at Effective Teleservices. LinkedIn: Highlights: Advance Certified Business Analyst Certified SAFe 4 Practitioner issued by Scaled Agile, Inc. Professional experience of over 5 years spanning across both Product based and Service based companies. Have experience in cloud SaaS based projects. Have played different roles in multiple Managed Services and Implementation projects. Have worked with USA, Canada, UK, Australia, France, and Hong-Kong based onsite teams in different time zones. Have worked in Implementation, Managed Services, Quality Assurance, and Sales teams. Onsite visit experience for gathering client requirements. Well versed in SDLC, Waterfall, Agile. Have worked on large and sensitive data sets. Have worked on the Medallia platform that makes client-ready solution to measure and improve customer experience in real-time. It allows businesses to listen to, understand, and then act on their customers` feedback. ©

I study computer science. I thought it would be fun to write programs but it was not until i started learning about declarative languages. I like to write programs in declarative languages. ©