Full Service Technical Writer Background in Software Development, Training, and Product Life Cycle. Excellent written and verbal communication skills with team members, customers, and end users. Work onsite, independently, and/or remotely. Step-by-step Job Aids, Self-paced Training Programs, Standard Operating Procedures, Reactive/Responsive Websites, eBooks, videos. I learn complex systems rapidly and then explain them simply. Capabilities: End User: Manuals, Training Programs, Standard Operating Procedures. Marketing: Brochures, Presentations, White Papers. Field Service: Installation, Administration & Maintenance, Job Aids. Development: Scope, Requirements, Interface, User Experience, Functional and Technical Specifications, APIs, Software Development Guides. Organization: Needs Analysis, Process Modeling, Proposals, RFPs. ©