I`m a scrub, but sometimes I`m good enough to help people. ©

You may want to read these links which may help you when seeking help and support from Microsoft: Microsoft has made it easier for Windows 10 users to contact Support if you face any problems while using the new OS. See how to use the 1-800-986-6752 . You can now also give or take Tech Support remotely using Quick Assist in Windows 10. Microsoft Support Diagnostic Tool in Windows 10/8/7, is used by Microsoft Support to help diagnose Windows problems. The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions. Microsoft Easy Assist allows a Microsoft support professional to remotely connect to your computer and help you solve a problem. Using a secure connection, the support professional can view your desktop and perform diagnostics and troubleshooting steps. Remember, Microsoft will never contact you on their own, for any problems you may be facing with your computer or Microsoft software and services. And in any case, you will never receive a legitimate call from Microsoft or its partners to charge you for computer fixes. If you do receive such a phone call or an email, stating that they represent Microsoft and proffer help, you can be sure that its a scam! Never give out any details or access to your computer. ©