Email : [email protected] Contact Number : +91 – 9028648970 Currently working as a Assistant Project Manager—Business Analysis at Pragmatic Techsoft Pvt Ltd. Pune. Total 5.8 Years of extensive experience as a Business Analyst. Have Sound knowledge of ERP, CRM, BPM, Sales, Purchase, Inventory, Manufacturing and Project Management modules. Have Sound knowledge of E-commerce and Retail Domain. Integration of 2 way SMS gateway with ERP system. Integration of EDI with ERP system. Magento integration with ERP system. Shipping estimator like FedEx, SAIA. Zoho Project Management tool to manage the projects. Have worked on RTH- Requirements and Testing Hub tool, Mantis bug tracker and Bugzilla to manage the tasks & testing results. Working on Agile model to implement projects. Having experience of handling and leading a team of 8 people. Handling clients from USA, Middle East, UK, Europe and Australia. Current Job Description: Gathering all the requirements from client, discussing all business perspective. Preparing functional requirement document (FRD) and Business Requiremet Document(BRD) Preparing Business workflow ,functional flow charts and process maps. Experience in UAT and functional testing. Preparing User manual, Use cases, user stories, proposals and presentation. Understanding the Requirement and preparing the work break-down structure (WBS) document. Making GAP analysis. To identify risk associated with any new requirement. Active involvement in giving time estimation to customer. Managing the demand from the customer and handling the delivery to the customer. Handling the client, handling Client calls, managing a team of 8 resources efficiently. Work as a coordinator between stakeholders, technical and management team. Currently working on 4 different projects as Assistant Project Manager and Business Analyst. Good knowledge of SDLC and defect life cycle. Have worked on different domain like: 1. Health and Care 2. Retail 3. Transport Domain 4. Property leasing / sales 5. Hospitality and Winery 6. E-commerce Core Strengths: Communicates Effectively Team Building and Leadership Self Learner and Good Grasping Power Employee Training and Monitoring Multi Tasking Presentation Skills Project management. Gathering and Analyzing Requirements Process and Performance Improvement Establishing Priorities and Schedules Adhere to the Project Time-line Basic Knowledge Of: C, C++, Python, HTML, DBMS, JAVA. General Tools: MS- word, Excel, Power Point, Outlook, Text Pad, WordPad, Zoho project management, Bitbucket. ©