Professional Summary • Nayak has around 14 years of experience in Quality Management Systems, Corporate Quality Frameworks, Audits, Process and Project/Program Management areas in the industries of Software, Telecom, Engineering Services and Aerospace  Hands-on experience in the implementation, maintenance and monitoring of different Process and Project/Program Management methodologies (Waterfall, Agile and SAFe), also different Quality Management Standards like ISO 9000, ISO 14001, ISO 27001, AS 9100, SEI’s SW-CMMI and Corporate Quality Frameworks in different organisations  Onsite Experience - 6 years worked in the USA for 2 major clients Mastercard and Applied Materials  Process and Project/Program Management role with Mastercard  Quality Management implementation and auditing role with Applied Materials Around 3 years worked in the UK for the client Ericsson, mainly performed Process Gap Analysis/Closure and Implementation of their Corporate Quality framework (derived from ISO 9000, ISO 27001, CMMI- Dev, PCMMI, Prince2 and eTOM) in all office locations Ericsson across the UK market unit • Played the major role in the Certification and Surveillance Audits of Quality standards including Customer Audits in the organization, ensuring successful completion of these Audits • Guided different Projects and Support groups across the organisation in the implementation, maintenance of the Process, Project/Program Managament Methodologies, Quality Management Standards and Customer specific Standards/Frameworks • Successfully Conducted the Vendor/Supplier Audits and Streamlined Supplier Quality Management System through continuous guidance in addressing the gaps identified during the audits • Conducted several training sessions on Process, Project/Program Management, Quality Management System for the employees of the organization and also for vendors (Conducted over 100 training sessions at various office locations of the client Ericsson across the UK to create awareness about their Corporate Quality framework)
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