Technical Account Manager Enterprise Support, AWS Taiwan Jun 2018 - Jan 2019 Solutions Architect Enterprise Server Upgrade, Wipro Limited/ANZ Bank Oct 2017 – Apr 2018 Project Manager International Division, Institute for Information Industry Nov 2016 – Aug 2017 Technical Account Manager Services Group, Microsoft Taiwan Jan 2014 - Feb 2015 Premier Field Engineer Tech Lead Field Engineering, Microsoft Taiwan Sep 2007 - Dec 2013 Product Technology Specialist Public Sector, Microsoft Taiwan Sep 2006 - Sep 2007 Provide pre-sales technical support and drive technical portions of pre-sales opportunities from lead generation to deployment for sales teams to accelerate technical sales cycle and secure technical closure. Product Support Engineer Product Support Service, Microsoft Taiwan Aug 2000 - Sep 2006 Efficiently analyze problems and develop solutions to meet customer’s needs. Senior Field Application Engineer Technical Services, Synnex Inc. Jun 1997 - Mar 2000 Support Product Manager for the product sample qualification and handle issue communication with vendor partners with specification, quality, and reliability requirements. ©