• IT skills Advanced • Microsoft Windows, • Good knowledge of Windows operating systems and MS Office office applications • Good knowledge of computer hardware and assembling (workstations, printers, scanners, network equipment) and its diagnosis, • Network+ • a+ • MCSE • Desktop repair • Internal components installation • Anti-virus solution • Internet setup and repair Page 2/3 • Training and troubleshooting • Configuration management • Communication skills • Knowledge management • Incident/change/problem management • Decision making, Self-starter, Patient, Focused, Internally motivated •Familiar with C++ and SQL
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