Product and service implementations and ongoing professional services working with sales, solution engineers, and service teams. Comprehensive interaction with enterprise systems, data resources, and processes that support the high-performance and secure delivery of SaaS platforms and services. • Technical project management for an API-led integration practice delivering successful platform implementations. • Customer-facing activity including product enablement, professional services, and API program management. • Duties include engaging stakeholders, requirements gathering, business analysis, attending scrum ceremonies, and managing the steps of the SDLC. • Consistent communication with internal developers, business analysts, DevOps, and testing. • Comprehensive timeline reporting for launches based on burn chart, and roll-out planning based on Agile practices. • Collaborate with throughout the organization on CRM, ERP, and other business applications to exceed customer expectations. Please find below a sampling of successful past projects Project Manager: Wells Fargo (2016-18) • Met project goals to bring new transaction functionalities to deliver compressed timelines at a lower cost to Lines of Business. • Project leader for the insurance claims payment API via the Wells Fargo Gateway. • Collaborated with developers, business analysts, dev ops, and testing. • Maintained transparent project tracking via Jira and Confluence. Project Lead: University of California Office of the President (2015-18) • Project Lead for the first system-wide environment adoption of a fully integrated administration environment. • Groomed product roadmap via requirements gathering to allocate the resources and budget. • Drove implementation robustness to sustain a high-scaling level based on the system’s comprehensive design. • Launched portal. Project Manager: Serena & Lily (2015) • Team was selected as Mule SME to troubleshoot critical production issues between Demandware and NetSuite. Extole, Inc. (2013-15) • Program implementation for business transformation, team expansion and HR systems deployment. High octane program manager for C-level managers to address division deliverables, integrate new initiatives, and provide directly-managed resources. • Successful sourcing of technical team, client support and customer success. • Drove lower business unit costs via the internal adoption of a remote team from Argentina for product development, engineering enhancements, and testing. • Milestones: $14MM Funding December 2014 Technisys 2001-05 General Manager • Grew the revenue for US-based customers to $15MM delivering Core Banking systems on two continents. • Organized and drove internal and external multi-lingual stake holder communications. • Acted as a single point of contact for internal resources. Technologies; Java, JMeter, JavaScript, Web Services. Profile ©