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Accomplished manager with 10+ years of experience leading, managing, and maintaining BAU operations in storefront retail locations. Responsible for providing on-boarding support and feedback to new hires to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience. Passionately drives store operations consistency with detailed orientation to back of house standards and showroom floor processes and procedures. Evaluates current processes, procedures and overall efforts for improvement and innovation. Expertise in all daily sales floor responsibilities, including proper and efficient staffing and scheduling, dress code compliance, sales huddles, and resolution of customer escalations. Track record of high team personal performance, meticulous in maintaining branding standards and ensuring that all customer demos are always fully functional. ©