The American Crisis Prevention and Management Association was established with the goal of reducing problems arising from behavioral crisis. ACPMA conducts continuous research and offers updated training to individuals in different organizations because we believe that right knowledge leads to right response. Established over a decade ago, we have certified thousands of professionals including healthcare providers, teachers, security officers, etc. We conduct individual and organizational training and workshops. One of the course ACPMA offers is Crisis Prevention and Intervention. This course is available online and in class. At the end of the course, the student will express a good understanding of the following: (1) Meaning of Crisis (2) Types of Crisis and their Causes (3) General safety measures. (4) Personal safety measures. (5) The assault cycle. (6) Aggression and violence predicting factors. (7) Obtaining patient history from a patient with violent behavior. (8) Characteristics of aggressive and violent patients and victims. (9) Verbal and physical maneuvers to diffuse and avoid violent behavior. (10) Strategies to avoid physical harm. (11) Restraining techniques. (12) Appropriate use of medications as chemical restraints. ©