A highly experienced and competent IT Support with 7 Years of experience in a variety of IT environments. A level head and rational approach to problem-solving lead to reliability and fast solutions to IT Technical issues. An excellent communicator with the ability to explain procedures in a practical and user-friendly way means that many IT problems can be solved via the telephone. Comfortable working as part of a team or independently with a focus on delivering quality IT support on a continuous basis. Excellent customer service, communication and rapport building skills. Physically fit, Work in confined spaces, crawl and lift heavy objects. Prioritize in a complex, fast-paced environment *Positive thinking, Positive attitude, Team Work, Organization, Communication, Time Management *Quick Learner, Problem Solver, Troubleshooting, Technically Minded, Keen to learn, Smart Work ©

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